Partner Help Desk Specialist

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By bb 9 September, 2020

The Partner Help Desk Specialist is responsible for supporting the GitLab partner development, sales enablement, pipeline development and sales transactions to achieve stated channel sales targets. The Partner Help Desk Specialist will support Channel Sales Managers in addressing partner questions and system issues, and will proactively drive partner onboarding to speed each partner’s time to their first deal.

Level
Intermediate
Job Grade
The Partner Help Desk Specialist is a Grade 6

Responsibilities
Support Channel Sales Manager in the Partner onboarding process; contracts, portal training, enablement, etc.
Support your assigned channel to understand, navigate and meet milestones in the Gitlab Partner Program; including accreditations, badging, certifications.
Support partner in all stages of the customer lifecycle; demand database management, deal registration, quote creation, order processing, add-ons & renewals etc.
Execute sales and marketing enablement to channel & distribution partners.
Support the execution of GTM, Sales, Marketing, Channel Services.
Requirements
Previous experience of supporting sales or channel sales ideally within the same product category and channel.
Experience selling in the Software Development Tools and/or Application Lifecycle Management space via channel partnerships.
Experience selling or supporting Open Source Solutions.
2+ years of experience with B2B sales.
Interest in GitLab and open source software.
Effective communicator with excellent interpersonal skills and relationship builder with partners and GitLab teams.
Excellent sales support skills, proficiency with Salesforce a plus.
Broad personal network within the industry.
Driven, highly motivated and results driven.
You share our values, and work in accordance with those values.
Leadership at GitLab.
Desire to learn the use of the GitLab platform.
Ability to use GitLab

**FOR MORE INFORMATION AND TO APPLY FOR THIS POSITION VISIT https://about.gitlab.com/job-families/sales/partner-helpdesk/ **
**DO NOT APPLY FOR THIS POSITION BY CLICKING APPLY**

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